Terms & Conditions
Last updated: 11.06.2025
Welcome to Unleash Cph. By using our website, services, and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using www.unleashcph.com.
1. General Information
Unleash Cph is a Danish brand offering beautifully designed accessories for dogs and their humans. Our collections are created with love, combining raw natural materials with refined craftsmanship.
Our business is registered in Denmark, and all transactions are governed by Danish law.
2. Orders
Once your order is confirmed, it will be processed and shipped as quickly as possible. Please double-check your details before completing your purchase.
We reserve the right to cancel an order in cases such as:
- Incorrect stock levels
- Payment issues
- Fraudulent or suspicious activity
- Inability to deliver
to the address provided
3. Prices & Payment
Prices are shown in the local currency based on your shipping location. All applicable taxes (such as VAT) are included unless otherwise stated at checkout. We accept major credit cards and other secure payment options.
Unleash CPH reserves the right to update prices and product availability at any time without notice.
4. Shipping & Delivery
We offer domestic and international shipping. Delivery times may vary depending on your location. You’ll receive a tracking number via email once your order has shipped.
Shipping costs will be shown at checkout. Please note that customs duties and import taxes may apply for international orders and are the responsibility of the customer.
5. Returns & Exchanges
We gladly accept returns of unused, undamaged items within 14 days of delivery. Items must be returned in original packaging. To initiate a return, please contact us at julie@unleashcph.com before sending anything back.
Customers are responsible for return shipping unless the item is defective or we made a mistake with your order.
6. Product Care & Safety
Our collars, jewelry, and accessories are crafted for everyday elegance — but they’re not indestructible. Always supervise your dog while wearing accessories, and check regularly for wear or damage. We are not liable for issues caused by misuse or rough handling.
7. Intellectual Property
All website content — including designs, images, text, logos, and product concepts — is the property of Unleash Cph and may not be copied or used without permission.
8. Privacy Policy
Your privacy is important to us. Please see our Privacy Policy for information on how we collect and use your data.
9. Contact
Have questions? We’re happy to help.
Email: julie@unleashcph.com
Instagram: @unleashcph